Privacy Policy

Privacy Policy

1. Storage of Contact Information

All customer contact information, bouquet choices, and delivery details entered during checkout are stored in our secure merchant-server database. Any printed records are also securely maintained.

2. Use of Contact Information

Your information may be used for:

• Market Analysis: We use data like product preference and sender/recipient locations for internal marketing insights.
• Purchase & Delivery Updates: The sender’s email is used to send purchase confirmations and delivery updates.
• Product Updates: Sender and recipient emails may receive notifications of new products.
• Promotional Communications: Emails may also be used to send festival offers and promotions.

3. Credit Card Information

We do not collect or store your credit card details. Payments are processed directly via the payment gateway in a secure manner.

4. Corrections

To update your information, email your new details (full name, address, email) to FlowerBookay.com@gmail.com. Registered users can also update their profiles via the “Edit Profile” page.

5. Consent & Policy Updates

By using our website, you agree to this Privacy Policy and our Terms of Use. We may amend the policy; updated versions will be posted at least 30 days before taking effect unless urgent changes are needed.

6. Your Feedback

If you have questions or feedback about this policy, please email us at flowerbookay.com@gmail.com.

7. Marketing Policy

How we send emails:

• We send email offers to individuals interested in gifting services to India.
• Email addresses are sourced only from opt-in lists or user registration preferences.
• Offers are typically sent once a month, with an option to unsubscribe in each email.
• Affiliates may send emails on our behalf only to opted-in users; violation leads to termination of affiliation.
• To opt out, reply to the email with “UNSUBSCRIBE” in the subject line. If you receive unsolicited emails from affiliates, please contact our support team with details.

Contact Information

FlowerBookay.com
RT-401, Third Floor, Rajendra Mahaveera Tower,
Opp. Aurobindo College, Geetanjali Enclave,
Malviya Nagar, New Delhi – 110017
Email: flowerbookay.com@gmail.com
Phone: 09873569379